Bungalow Homes Privacy Policy
Bungalow Homes recognises the importance of protecting the privacy of information collected about our customers, in particular, information that is capable of identifying an individual (“personal information”).
This Privacy Policy governs the manner in which your personal information will be dealt with. This Privacy Policy will be reviewed periodically so that you are updated on any changes.
Your personal information
Personal information is collected only when knowingly and voluntarily submitted. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
How we collect personal information
In the course of providing our services, we collect personal information in a variety of ways. For example, information is collected when you:
Ask to be placed on one of our mailing lists;
make an enquiry about our services;
respond to our promotions or marketing activities;
visit our website; or
become a customer.
This can be collected via phone, in person, on paper, on an electronic device, from our website, or from social media pages.
What we do with this information
Personal information is used only for the purpose for which it is submitted, unless we disclose other uses in this internet Privacy Policy or at the time of collection. These include:
First and foremost, communicating with you and providing you with the information, products or services requested by you;
Providing you with additional information on our products and services through digital and physical communications unless you submit a later request not to receive direct marketing communications.
Managing our business so that we can more accurately tailor information, products and services we provide for repeat and future customers; and
Complying with our legal and regulatory requirements.
Copies of correspondence sent from the website, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.
The information will be disclosed to State and Australian Government agencies where required by law
Correcting information
Should our information be inaccurate, you can request that information about you be corrected or deleted. This is part of our commitment to take all reasonable steps to ensure that the information we hold about you is accurate, complete and up-to-date.
Security
Bungalow Homes strives to ensure the security, integrity and privacy of personal information submitted to us. Unfortunately, no data transmission over the internet can be totally secure. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online services. Once we do receive your transmission, we will also make our best efforts to ensure its securely stored in our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Further privacy information
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website www.privacy.gov.au or call 1300 363 992.
For information regarding this policy, or to discuss your personal information, please contact Bungalow Homes directly.